Privacy
The short version: I can't see anything you type into GoChildmind. Last updated 2 November 2026.
Who I am
The data controller is Callum Fackrell trading as GoChildmind, Flat 2 Florence House, 4 Lime Place, Rochester, Kent ME1 3YU. Email: hello@gochildmind.com. I'm registered with the Information Commissioner's Office, registration number ZC084773.
Children's and families' information
The contract builder and the family form run entirely in your web browser. Nothing you type into them is sent to me or to anyone else, and the browser enforces this.
- Contract builder. Your setup answers are saved in your own browser as you go, so you don't lose your work. Children's details are only saved if you turn on autosave with a password, and then only encrypted. You can also save everything to an encrypted file that you keep. As a childminder, you are the data controller for your families' information.
- Family form. Your answers are saved in your browser as you type, locked with a key that only exists on that device, so they can't be opened anywhere else and are never sent online. "Clear from this device" removes them. The file you send your childminder is locked with a passcode.
If you buy a pass
This is the only personal information I handle:
- What: your name, email address and billing details, what you bought, when, and the price. I never see your card details.
- Why: to take your payment, send your unlock code and the confirmation of your purchase, remind you before an annual pass ends, help you if something goes wrong, and keep the business records the law requires.
- Legal basis: it's needed for our contract (selling you the unlock), and to meet my legal obligations to keep tax and accounting records.
- How long: payment records are kept for 6 years after the end of the tax year they relate to, as HMRC requires. Email delivery records are kept by my email provider for a short time only.
If you sign up for updates
If you ask me to tell you when the rules change, I keep your email address so I can send you those emails. The legal basis is your consent, and you can unsubscribe at any time using the link in every email, or by emailing me. I keep your address until you unsubscribe.
Who helps me
These companies process information for me, only to provide their service:
- Stripe takes payments and keeps payment records. It sets its own cookies on its checkout page. See stripe.com/gb/privacy.
- Resend sends the email with your unlock code, your renewal reminder and any update emails you sign up for, from servers in the EU, and keeps the list of people who have signed up. See resend.com/legal/privacy-policy.
- Vercel hosts this website, and provides the visitor counts described below. Like any website host, its servers briefly log technical details such as your IP address to keep the site running and secure. See vercel.com/legal/privacy-policy.
Some of these companies are based in, or use servers in, the United States. Where information leaves the UK, it's protected by the UK's data adequacy rules or approved contract terms.
Visitor counts
On the public pages, such as the home page and the guides, I count visits using Vercel Web Analytics. It doesn't use cookies, doesn't follow you across other websites and doesn't identify you: it records things like which page was viewed, the country and the type of device. I also measure how quickly these pages load, using Vercel Speed Insights, which records loading times and the type of device, not who you are. Neither is ever used in the contract builder or the family form.
What I don't do
No accounts, no advertising and no tracking across websites. This site doesn't set cookies. It uses your browser's own storage only to keep your work and your unlock, and that stays on your device. I never sell or share your information for marketing.
Your rights
You can ask to see the information I hold about you, ask me to correct it, and in some cases ask me to delete or restrict it, or to object to how it's used. Email me and I'll reply within one month. To remove anything saved in your browser, use "Delete autosave" in the builder, or clear this site's data in your browser settings.
Complaints
Please contact me first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.